My coin auction - A ****

Good day I have been trying to get assistance from September 2020. But to no avail. I have purchased coins and when it was time to put my coins up for sale. The coins on sale just disappeared. There is no contact numbers for anyone and I have been trying to send messages but not receiving any feedback. My whole account was blocked. Its really disappointing to know that we put in our monies and it seems like we all have been ****med.