my_choice_trading_kmp refuses to refund me my money

I ordered clothing items on the 28th of June from my_choice_trading_kemp ,their delivery days are 3-4 days ,weeks went by without me receiving my parcel ,no follow up on their side or nothing whatsoever,i enquired for a refund last week and till today ,a guy named Samir from the business is sending me back and forth ,and still have not received my money