S
Silindile
1 reviews | Active since Jul 2025
25 Jul 2025, 12:02
Your processing proc...
Your processing procedures are inconveniencing me, I’m at work but I’m between I have to call and make sure my claim is being processed while my car is waiting at workshop
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Replies (1)
MVIA INSURE's replyOfficial
25 Jul 2025, 12:11Hi Silindile,
Thank you for your feedback, and we’re truly sorry to hear about the inconvenience caused during your claim process.
Please know that your claim is important to us, and we have escalated it to ensure everything is moving forward as quickly as possible.
Please expect a call from a Senior Customer Care Agent shortly to attend to the matter.
Thank you for your patience and for giving us the opportunity to assist you.Kind regards,
The MVIA Team
Thank you for your feedback, and we’re truly sorry to hear about the inconvenience caused during your claim process.
Please know that your claim is important to us, and we have escalated it to ensure everything is moving forward as quickly as possible.
Please expect a call from a Senior Customer Care Agent shortly to attend to the matter.
Thank you for your patience and for giving us the opportunity to assist you.Kind regards,
The MVIA Team
Best regards,
MVIA INSURE's reply25 Jul 2025, 12:11
Official
Hi Silindile,
Thank you for your feedback, and we’re truly sorry to hear about the inconvenience caused during your claim process.
Please know that your claim is important to us, and we have escalated it to ensure everything is moving forward as quickly as possible.
Please expect a call from a Senior Customer Care Agent shortly to attend to the matter.
Thank you for your patience and for giving us the opportunity to assist you.Kind regards,
The MVIA Team
Thank you for your feedback, and we’re truly sorry to hear about the inconvenience caused during your claim process.
Please know that your claim is important to us, and we have escalated it to ensure everything is moving forward as quickly as possible.
Please expect a call from a Senior Customer Care Agent shortly to attend to the matter.
Thank you for your patience and for giving us the opportunity to assist you.Kind regards,
The MVIA Team
Best regards,