PP
Prince P
1 reviews | Active since Sept 2025
22 Sept 2025, 14:49
You need to improve ...
You need to improve in the approval in customer service where a quotation sent to you by care centres takes time to approve it and delays the process at the service station, you need to find a better way to do things
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MVIA INSURE's replyOfficial
22 Sept 2025, 15:27Hi Prince,
Thank you for sharing your feedback with us.
We sincerely apologise for the delays you experienced, we’ve escalated your concerns to our senior team to review how approvals are managed, and we are working on improving our processes to avoid such delays going forward..
We sincerely apologise for the delays you experienced, we’ve escalated your concerns to our senior team to review how approvals are managed, and we are working on improving our processes to avoid such delays going forward..
Kind Regards,
The MVIA Team
The MVIA Team
MVIA INSURE's reply22 Sept 2025, 15:27
Official
Hi Prince,
Thank you for sharing your feedback with us.
We sincerely apologise for the delays you experienced, we’ve escalated your concerns to our senior team to review how approvals are managed, and we are working on improving our processes to avoid such delays going forward..
We sincerely apologise for the delays you experienced, we’ve escalated your concerns to our senior team to review how approvals are managed, and we are working on improving our processes to avoid such delays going forward..
Kind Regards,
The MVIA Team
The MVIA Team