CC
Carmen C
1 reviews | Active since Nov 2025
19 Nov 2025, 14:28
You have recordings of my conversation with the customer service consultants, and they helped me poorly
You have recordings of my conversation with the customer service consultants, and they helped me poorly. The only one who helped me at the end was Winnie. Excellent help. Thank you for your help Winnie much appreciated.
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MVIA INSURE's replyOfficial
19 Nov 2025, 14:45Good day, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and would appreciate the opportunity to resolve this with you directly. One of our senior agents will be in touch shortly to discuss the matter and assist further. Kind regards, The MVIA Team
MVIA INSURE's reply19 Nov 2025, 14:45
Official
Good day, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and would appreciate the opportunity to resolve this with you directly. One of our senior agents will be in touch shortly to discuss the matter and assist further. Kind regards, The MVIA Team