MZ
Mika Z
1 reviews | Active since Feb 2021
24 Oct 2023, 16:36
WORST INSURANCE COMPANY EVER
This is the worst company ever, DO NOT EVER CONSIDER TAKING INSURANCE WITH THEM
After the runaround with them not paying Mercedes Benz for over days because of invoicing, I decided to pay myself to get my car back but guess what? They are giving me runaround too about paying me
They are the worst.
Helpful (0)
Replies (1)0
Replies (1)
MVIA INSURE's replyOfficial
21 Nov 2023, 12:03Dear Bonginkosi,
We acknowledge receipt of your complaint and sincerely appreciate the time you took to bring this matter to our attention.
Your complaint has been elevated to our independent Complaint and Compliance Department for a thorough investigation. We assure you that we will provide timely feedback on the progress and findings of the investigation. Please be advised that the investigation process may encounter some delays, as we need to gather information from external parties to ensure a comprehensive assessment.
It is essential to note that the product procured through your preferred intermediary is administered by MVIA (Pty) Ltd and is subject to specific terms and conditions. These terms will be diligently app**** throughout the investigative process.
Upon reaching a conclusion and determining the outcome, we will furnish you with a formal written response.
We appreciate your patience and the opportunity to address and resolve this matter.
Warm Regards,
MVIA INSURE's reply21 Nov 2023, 12:03
Official
Dear Bonginkosi,
We acknowledge receipt of your complaint and sincerely appreciate the time you took to bring this matter to our attention.
Your complaint has been elevated to our independent Complaint and Compliance Department for a thorough investigation. We assure you that we will provide timely feedback on the progress and findings of the investigation. Please be advised that the investigation process may encounter some delays, as we need to gather information from external parties to ensure a comprehensive assessment.
It is essential to note that the product procured through your preferred intermediary is administered by MVIA (Pty) Ltd and is subject to specific terms and conditions. These terms will be diligently app**** throughout the investigative process.
Upon reaching a conclusion and determining the outcome, we will furnish you with a formal written response.
We appreciate your patience and the opportunity to address and resolve this matter.
Warm Regards,