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Mapulane M

1 reviews | Active since Dec 2015

10 Sept 2026, 07:19

Worst Car Service Plan EVER

1 star is tooo high, I really wish there was a minus 0 Star rating. Ive had the worst experience with my MVIA Car Service Plan I wouldn't even advise my worst enemy to take cover with these people.

They refused to give full service for my 120 000km, VW and only paid for a small portion of the service leaving me with a R160000 bill that I need to figure out how to pay because my car will break down if certain things aren't changed. This is a standard service for VW's when they reach a 120 000k's. We have emailed them asking us to show clauses in the contract that give them the right to refuse to do a full service and to date we have beard nothing from them. At this point I just want to cancel and pay the cancelation fee and find a different service plan provider because their service is really Shi*.

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Replies (1)
MVIA INSURE
MVIA INSURE's reply10 Sept 2026, 07:47
Official
Good day, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and would appreciate the opportunity to resolve this with you directly. One of our senior agents will be in touch shortly to discuss the matter and assist further. Kind regards, The MVIA Team