Warranty Claim via MVIA

I am utterly disgusted with the service i am receiving from MVIA regarding a claim i put through on 26 February 2025. When i took out the warranty policy, i was informed that claims are approved within a day. Now almost 5 days later, i am here calling 5 times a day seeking an update, which is costing me a lot in airtime. That time, i have a small child that must take to and from school daily which is costing me a lot via meter taxis which i have spent more than R2500 to date. The car is at the mechanic because contract clause states that car use must be discontinued until they give feedback. The car hire which i have on the policy only kicks in after the approval and if the mechanical work goes beyond two day. How sick is that? So basically MVIA has no empathy on client wellbeing in the process of claims. What they know best is collecting debit orders. Utterly disgusted with this company and i will never recommend it to anyone. Sign with them at your own risk.