1 reviews | Active since Nov 2011
Very bad service.
MVIA is definitely about taking money from people and not provide due service, I want to know where on earth have you seen a major service of 120000 turned into a minor service, they are telling me my car does not need filters. Really? they are using a schedule for new cars on old cars just as long as the name is the same, I drive a Chery tiggo 2018 which was discontinued even Chery SA does not have the schedule for this vehicle anymore I know because i requested one from them and they are currently asking their technicians for this schedule because I demanded it from them so that I can send it to MVIA. Fact of the matter is that MVIA Insure does not approve any quote because they want to make money from us. Tell me who cuts a full major service to just interim or minor at 120 000 km? honestly this is a ******* these people will rip you off. learn from me everyone! Save your money you will avoid all headaches from MVIA. I want MVIA to show me the schedule of the Tiggo they are using that does not require filters for my vehicle. Now they are not approving my re-quote. tell me why
We are sorry to learn about your experience and assure you that your feedback regarding the matter is being taken seriously.
Please await a call from a Resolutions Specialist so that we may investigate your experience further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the opportunity to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your experience and assure you that your feedback regarding the matter is being taken seriously.
Please await a call from a Resolutions Specialist so that we may investigate your experience further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the opportunity to make amends.
Sincerely,
The MVIA Team
