GH
Gladwin H

1 reviews | Active since Apr 2024

12 Apr 2024, 17:29

Unhappy customer

Keep your distance from MVIA Insure Mvia is so dissapionting, signed up for a service plan when it time to take my car for service I’m being given a run around with a pathetic unprofessional service.

I signed up for a premium package meaning i can take my car to the dealer or any RMI , now i being told claim not approved, I first took it to the dealer and the shortfall was to much for me so i took it to RMI and the quotation was more than R5.the insurance package was more than times that amount I paid but now they can't even pay for a intercooler on my Ford Ranger. PLEASE SAFE YOURSELF ON FRUSTRATION IN NOT TAKING OUT A WARRANTY FROM THIS INSURANCE COMPANY !VERY VERY DISAPPOINTED IN SERVICE! Poor service.

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Replies (1)
MVIA INSURE
MVIA INSURE's reply15 Apr 2024, 10:39
Official
Hi Gladwin,

It disappoints us to see this review - we are saddened to hear that our service was not up to standard. Apologies for any upset caused during your experience with us. We hope to turn this around for you. A team member will get in touch with you soon.

Kind regards, 
MVIA.