They should be able to help their customers as soon as they want to make use of the service they paying for. I had tondrive for 3 days before my service could be approved

Good day, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and would appreciate the opportunity to resolve this with you directly. One of our senior agents will be in touch shortly to discuss the matter and assist further. Kind regards, The MVIA Team