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Hlapi E
1 reviews | Active since Apr 2025
14 Apr 2025, 13:52
They just decided which parts of the car they should cover without explaining to me
They just decided which parts of the car they should cover without explaining to me.i know I'm covered because I have service plan then all of the sudden they approve for the cheapest parts and the v-ripped belt is not covered because they can see is the expensive parts that I can't afford
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MVIA INSURE's replyOfficial
15 Apr 2025, 13:07Good Day Hlapi
We are sorry to learn about your service experience and assure you that your feedback regarding the matter is being taken seriously.
Please await a call from a Resolutions Specialist so that we may investigate your experience further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the opportunity to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your service experience and assure you that your feedback regarding the matter is being taken seriously.
Please await a call from a Resolutions Specialist so that we may investigate your experience further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the opportunity to make amends.
Sincerely,
The MVIA Team
MVIA INSURE's reply15 Apr 2025, 13:07
Official
Good Day Hlapi
We are sorry to learn about your service experience and assure you that your feedback regarding the matter is being taken seriously.
Please await a call from a Resolutions Specialist so that we may investigate your experience further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the opportunity to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your service experience and assure you that your feedback regarding the matter is being taken seriously.
Please await a call from a Resolutions Specialist so that we may investigate your experience further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the opportunity to make amends.
Sincerely,
The MVIA Team