E
Elvis
1 reviews | Active since Aug 2025
29 Aug 2025, 09:39
They don't keep u updated on your claims
They don't keep u updated on your claims. Cost me lots of money to call them everyday besides sending them emails.
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Replies (1)
MVIA INSURE's replyOfficial
29 Aug 2025, 09:41Hi Elvis,
Thank you for your feedback.
We sincerely apologize for the frustration caused by the lack of updates on your claim — this is not the standard of service we aim to provide.
Your experience has been escalated to a senior team member, who will review your case and ensure that you receive timely updates moving forward. We appreciate your patience and will work to resolve this matter as quickly as possible.
The MVIA Team
Thank you for your feedback.
We sincerely apologize for the frustration caused by the lack of updates on your claim — this is not the standard of service we aim to provide.
Your experience has been escalated to a senior team member, who will review your case and ensure that you receive timely updates moving forward. We appreciate your patience and will work to resolve this matter as quickly as possible.
The MVIA Team
MVIA INSURE's reply29 Aug 2025, 09:41
Official
Hi Elvis,
Thank you for your feedback.
We sincerely apologize for the frustration caused by the lack of updates on your claim — this is not the standard of service we aim to provide.
Your experience has been escalated to a senior team member, who will review your case and ensure that you receive timely updates moving forward. We appreciate your patience and will work to resolve this matter as quickly as possible.
The MVIA Team
Thank you for your feedback.
We sincerely apologize for the frustration caused by the lack of updates on your claim — this is not the standard of service we aim to provide.
Your experience has been escalated to a senior team member, who will review your case and ensure that you receive timely updates moving forward. We appreciate your patience and will work to resolve this matter as quickly as possible.
The MVIA Team