NL
Njabulo L

1 reviews | Active since Sept 2021

24 May 2024, 11:11

They blatantly disregard you

MVIA Insure is completely unacceptable. They take an inordinate amount of time to respond to claims, leaving your vehicle stranded at the workshop. Now, they are ignoring my requests to discontinue and terminate their services. I would really think twice before taking a service plan with them!

0
Replies (1)
MVIA INSURE
MVIA INSURE's reply24 May 2024, 12:20
Official
Hi Njabulo,

We are concerned to see this review. We are disappointed to hear about your experience - apologies for any inconvenience caused. Your feedback has been escalated to the relevant department and one of our agents will call you as soon as possible.

Kind regards,
MVIA.