The worst service

Good day everyone. I purchased a warranty on my Ford Ranger bakkie and when I bought it they had all these promises and they even send my reviews on some happy customers. So I had to make a claim due to engine failure and then u realise that none of those things they promised are true. I am not willing to discuss all the details but I will mention. 1) the incompetence of there staff. 2) they don't have any clue on mechanical failure that it is not just one component that fails in the cause of engine breakdown. 3) they only pay for one component and no labour that is also on you 4) they expect you as the customer to tell them why all the other components where damaged. 5) their staff are the most rude bunch of arrogant people I had to deal with in all my live dealings with companies PLEASE DO NOT USE MVIA U WILL BE DISAPPOINTED..