THE WORST CUSTONER SERVICE EVER!

This is the worst service plan ever! I have been paying my premiums well with no problems, and months later when I take my car in for service (MVIA's intended purpose) it took 4 whole days before I could get my car back, and the dealership kept asking me to call MVIA to find out why they taking long to respond, to give authorisation and to release the payment. I had never been so frustrated when taking my car in for service. ON TOP OF THAT they don't pay for MOST of the things that were serviced and I had to pay a huge amount of money that I didn't budget for (because I assumed my service plan would pay for it) to get my car back, it was a mess. Even the lady at the dealership was highly frustrated as well.

And when cancelling there is also a ridiculous amount of money that they want before you can cancel. I really wish I had read the reviews first before agreeing to join MVIA! I will never recommend it to anyone!