S
Simon
1 reviews | Active since Aug 2025
06 Aug 2025, 14:55
The long waiting tim...
The long waiting time before an agent anwers your call is unbearable.
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Replies (1)
MVIA INSURE's replyOfficial
07 Aug 2025, 08:42 Hi Simon
Thank you for your feedback. We sincerely apologise for the long waiting times you experienced — this is not the level of service we strive for.
We’re actively working on improving our response times and appreciate your patience.
A Senior agent will contact you to assist you further.
Kind regards,
The MVIA Team
Thank you for your feedback. We sincerely apologise for the long waiting times you experienced — this is not the level of service we strive for.
We’re actively working on improving our response times and appreciate your patience.
A Senior agent will contact you to assist you further.
Kind regards,
The MVIA Team
MVIA INSURE's reply07 Aug 2025, 08:42
Official
Hi Simon
Thank you for your feedback. We sincerely apologise for the long waiting times you experienced — this is not the level of service we strive for.
We’re actively working on improving our response times and appreciate your patience.
A Senior agent will contact you to assist you further.
Kind regards,
The MVIA Team
Thank you for your feedback. We sincerely apologise for the long waiting times you experienced — this is not the level of service we strive for.
We’re actively working on improving our response times and appreciate your patience.
A Senior agent will contact you to assist you further.
Kind regards,
The MVIA Team