Terrible service

Avoid at all costs. Paid over R1000 per month for service and warranty, only to be declined at time of need. Did a standard service but was penalized 50% for not sticking to the 15000km or 1 year rule. I did only 10,000km in just over a year. There were no additional items required that would warrant the 50% penalty. Labour limited to 1 hour and parts must not be OEM and also limited. If you think this is acceptable, then by all means go ahead