NS
Nokuthula S
1 reviews | Active since Jun 2026
04 Jun 2026, 22:21
Terrible service
Pathetic service, don’t be fooled. Took a service plan with the company and they paid for my service the first time, I guess they were luring me as a first time claimant and rejected my claim the second time due to having accumulated 75000kilometres earlier than the stipulated 12 months stating that my driving patterns have changed. Was told to upgrade my contract and pay a higher premium whilst reducing my repayment period before they could pay for the next service. They’ll try find any loophole not to pay out and use it as a discrepancy on your end.
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Replies (1)MVIA INSURE's replyOfficial
05 Jun 2026, 08:55Good day, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and would appreciate the opportunity to resolve this with you directly. One of our senior agents will be in touch shortly to discuss the matter and assist further. Kind regards, The MVIA Team
MVIA INSURE's reply05 Jun 2026, 08:55
Official
Good day, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and would appreciate the opportunity to resolve this with you directly. One of our senior agents will be in touch shortly to discuss the matter and assist further. Kind regards, The MVIA Team
