LM
Linda M
1 reviews | Active since Jul 2024
28 Mar 2025, 14:20
So far, it’s not t...
So far, it’s not the money I am paying on a monthly basis
Helpful (0)
Replies (1)0
Replies (1)LM
Linda M's updateReviewer Update
28 Mar 2025, 10:37Good day,
I would like to bring to your attention that the information provided in your previous communication is inaccurate. I have not received a call from your Resolution Specialist, as claimed. In fact, I am currently on a call with one of your consultants and have been waiting for over 16 minutes.
This experience suggests that customer satisfaction is not being prioritised. Furthermore, the ongoing back-and-forth regarding my refund request reflects poorly on the standard of your customer service.
I trust that this matter will be treated with the urgency and professionalism it requires.
I would like to bring to your attention that the information provided in your previous communication is inaccurate. I have not received a call from your Resolution Specialist, as claimed. In fact, I am currently on a call with one of your consultants and have been waiting for over 16 minutes.
This experience suggests that customer satisfaction is not being prioritised. Furthermore, the ongoing back-and-forth regarding my refund request reflects poorly on the standard of your customer service.
I trust that this matter will be treated with the urgency and professionalism it requires.
LM
Linda M's update28 Mar 2025, 10:37
Reviewer Update
Good day,
I would like to bring to your attention that the information provided in your previous communication is inaccurate. I have not received a call from your Resolution Specialist, as claimed. In fact, I am currently on a call with one of your consultants and have been waiting for over 16 minutes.
This experience suggests that customer satisfaction is not being prioritised. Furthermore, the ongoing back-and-forth regarding my refund request reflects poorly on the standard of your customer service.
I trust that this matter will be treated with the urgency and professionalism it requires.
I would like to bring to your attention that the information provided in your previous communication is inaccurate. I have not received a call from your Resolution Specialist, as claimed. In fact, I am currently on a call with one of your consultants and have been waiting for over 16 minutes.
This experience suggests that customer satisfaction is not being prioritised. Furthermore, the ongoing back-and-forth regarding my refund request reflects poorly on the standard of your customer service.
I trust that this matter will be treated with the urgency and professionalism it requires.