BF
Brian F
1 reviews | Active since Aug 2023
10 Mar 2025, 13:54
Shocking service
Shocking service. Been waiting since Dec 15th since I had an issue with the car. Claim put in via email with all the necessary documents but no feedback at all. Have phoned virtually every week to request progress of payment... only to be told it is with management!!
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MVIA INSURE's replyOfficial
10 Mar 2025, 14:44Good Day Brian,
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team
MVIA INSURE's reply10 Mar 2025, 14:44
Official
Good Day Brian,
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The MVIA Team