GM
Grace M

1 reviews | Active since May 2020

23 May 2024, 20:00

Selling false dreams

The worst insurer I could ever get. Their service is so bad.my car was due to service when I was told that that I need to upgrade my plan. Worst part,I insured two of my car with this insurance. Please provide cancelation department email address. Im canceling for both my cars. Unfortunately it will be a loss for me but I have learned a serious lesson not to buy dreams.

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Replies (1)
MVIA INSURE
MVIA INSURE's reply24 May 2024, 12:15
Official
Hi Grace,


We’re sorry to hear about your experience and any inconvenience it may have caused you. We would like to let you know that we take customer feedback very seriously as we are always striving to improve our services. You may email us at ***re to notify us of your wish to cancel your policy. Your query has been escalated and one of our agents will contact you as soon as possible. We hope to turn this around for you.

Kind regards,
MVIA.