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I WAS CONTACTED BY SALES AGENT WAKEEL HENDRICKS HE FALSELY SOLD ME A MOTOR WARRANTY/ SERVICE PLAN WITH INCORRECT INFORMATION JUST TO OBTAIN A TELEPHONIC SALE. I HAVE CONTACTED HIM AFTER MY 3RD DEBIT ORDER HE HAS REFUSED TO COMPLY AN RECTIFY THE MISTAKE. I SENT A CANCELLATION EMAIL 3 WEEKS BEFORE MY NEXT DEBIT....MVIAINSURE STILL DEBITS MY ACCOUNT AN SAYS THAT THEY WILL NOT REFUND ME. THEY STILL CONTINUED TO DEBIT EVEN THOUGH THEY WAS INSTRUCTED NOT TO. PLEASE PEOPLE THIS COMPANY IS A ****.....DO NOT ENGAGE. SPOKE TO CUSTOMER SERVICE AGENT SIPHO MAGWEDE HE SAYS REFUNDS TAKES UP TO 45 DAYS AN THERES NO REFERENCE TO MY CALLS. THEY CONTACT OUR BANKS AN PUT A STOP TO REVERSAL DEBITS AN DISPUTES SO WHICH MEANS THE COMPANY MVIA INSURE IS AWARE OF THE ***** THEY ARE DOING.