KM
Khanyisile M
1 reviews | Active since Oct 2014
03 Feb 2023, 16:31
RUN AWAY FROM MOTORPLAN/ MVIA INSURANCE
The service here is horrible. I would note advise anyone to take a plan with MotorPlan. Documentation get missed via mail, one waits on the line to be assisted for more than 45mins because policy does not allow for whatever communication done telephonically to be sent to you via email. A record of the conversation is 'recorded' but not shared once requested.
This needs to go on air @702 as part of a conversation.
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Replies (1)MVIA INSURE's replyOfficial
15 Feb 2023, 12:13 Hi There!
We pride ourselves on great customer experiences.
This is not our official platform for Customer Feedback.
Please send us the details of your experience through to our website feedback form.
Regards,
Motorvaps Client Services
We pride ourselves on great customer experiences.
This is not our official platform for Customer Feedback.
Please send us the details of your experience through to our website feedback form.
Regards,
Motorvaps Client Services
MVIA INSURE's reply15 Feb 2023, 12:13
Official
Hi There!
We pride ourselves on great customer experiences.
This is not our official platform for Customer Feedback.
Please send us the details of your experience through to our website feedback form.
Regards,
Motorvaps Client Services
We pride ourselves on great customer experiences.
This is not our official platform for Customer Feedback.
Please send us the details of your experience through to our website feedback form.
Regards,
Motorvaps Client Services
