**** - Refund

I joined a service plan in May 2023 and started paying my first premium in June 2023 the 26th of each month until November 26th 2023 and I had my first claim on the 12th December 2023 and to my surprise was told the is discrepancy to my contract and when I inquire about the whole thing was told my policy and premium will change and need to top up in order for them to assist me. As this was surprising I asked for a cancelation of the whole thing and requested for my premiums to be refunded and to date I'm still awaiting for my refund or communication regarding my refund since the service was paying for had discrepancy and all this was not communicated to me until my first claim.