1 reviews | Active since Mar 2017

13 Feb 2025, 08:58

Really bad service. Not recommended

I have now sent the required documents twice again! And had no response after 4 days.

If no response today I will have to cancel this policy and request a refund. I could have saved and paid this myself.

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Replies (1)
MVIA INSURE
MVIA INSURE's reply13 Feb 2025, 09:24
Official
Hi Edwin

We are sorry to learn about your experience and assure you that your feedback is being taken seriously. 
At MVIA, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.  

Thank you for bringing this to our attention and for allowing us the chance to make amends.

Sincerely,
The MVIA Team