KK
Kgadi K

1 reviews | Active since Oct 2019

29 Aug 2024, 12:32

Poor Service

When need clients, you get a call within an hour of enquiry. Now a claim was submitted, after reaching a mutual agreement, to fix my car, the communication takes almost 24 hours, if not more. Regardless of loyalty and one claim in almost 5 years. It's disappointing, to say the least.

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Replies (1)
MVIA INSURE
MVIA INSURE's reply29 Aug 2024, 12:33
Official
Hi Mamokgadi,

We are concerned to see this review and would like to make things right.
We have escalated your details and an agent will be in contact shortly. 

Kind Regards,
MVIA