EO
Ertjies O

1 reviews | Active since Dec 2021

19 Sept 2024, 09:47

poor service and threat of blacklisting

I have change my bank details with them and still they deduct from wrong acc and then threaten with blacklisting without using their service. It the biggest mistake to use them while i paid for my own service of my car

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Replies (1)
MVIA INSURE
MVIA INSURE's reply20 Sept 2024, 09:53
Official
Hi Ertjies,

Thank you for sharing your experience with us; apologies for any inconvenience or upset caused. We would like you to know that we take customer feedback seriously, as we continuously strive to improve our service. We have escalated your query to the relevant department, and one of our specialists will contact you soon. We hope to turn this around for you.

Kind regards,
MVIA