cK
charles K

1 reviews | Active since Aug 2010

13 Oct 2025, 20:06

Pathetic servive

Pathetic service and keep on saying there is no manager to solve and year later nothing my car has been at the michanic for more than a year all i wanted is my policy paused till i get my car back sent proof of km still about the same as what the car was bought with if the phone cuts they dont even bother to phone back zakia said she will friday and yet it is money and no call the managers cant be that busy

0
Replies (4)
MVIA INSURE
MVIA INSURE's reply13 Oct 2025, 20:11
Official
Hi Charles, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and would appreciate the opportunity to resolve this with you directly. One of our senior agents will be in touch to discuss the matter and assist further with your policy. Kind regards, The MVIA Team
cK
charles K's update15 Oct 2025, 13:26
Reviewer Update
Still the worst company they can not accommodate a individual pause. Freeze or what ever on this account but taking money they did not plead wait or any thing thay grabed it by all open hands i regret getting them involved they dont have any feed back the worst insure company ever dit is regtig die slegte company they cant do anything for there customers
cK
charles K's update15 Oct 2025, 13:27
Reviewer Update
They are truly not even going out of there way my car was in the repairs for a year now
cK
charles K's update15 Oct 2025, 13:29
Reviewer Update
Hopefully they will refund all my money regarding this as i will not refure them zakia refured the went all the way but still dont feel about it the same way