TS
Tshegofatso S

1 reviews | Active since Feb 2021

02 Jun 2025, 15:59

No urgency to claims...

No urgency to claims,unnecessary wait for assistance…..I have a service plan with MPD ,and now that my car is due for a service I’m informed of a discrepancy.hidden agendas and waste of time and energy.

0
Replies (1)
MVIA INSURE
MVIA INSURE's reply03 Jun 2025, 12:29
Official
Good Day Tshegofatso,

We are sorry to learn about your experience and assure you that your feedback regarding the matter is being taken seriously. 
Please await a call from a Resolutions Specialist so that we may investigate your experience further and ensure a satisfactory resolution.  

Thank you for bringing this to our attention and for allowing us the opportunity to make amends.

Sincerely,
The MVIA Team