QJ
Quinton J

1 reviews | Active since May 2024

07 May 2024, 17:27

Negative Public Perception - Worst customer service.

Avoid doing business with these people. They will waste your time,money and give you the worst service ever. I cancelled my policy after my horrific experience with them to get a minor service done on my car. I was advised that I was in breach of my contract and now have to pay cancellation fees of R1700. This is ridiculous and absolutely pathetic. They not worth the one star I unfortunately had to rate them.

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Replies (1)
MVIA INSURE
MVIA INSURE's reply13 May 2024, 10:26
Official
Hi Quinton,

We’re sorry to hear about your experience and any inconvenience it may have caused you. We would like to let you know that we take customer feedback very seriously as we are always striving to improve our services. We have escalated your query to the relevant department and one of our agents will contact you soon.

Kind regards,
MVIA