CC
Carmen C
1 reviews | Active since Nov 2025
12 Nov 2025, 18:22
My experience: I am dissatisfied because no one to whom I spoke with told me that I do not qualify for a major service
My experience: I am dissatisfied because no one to whom I spoke with told me that I do not qualify for a major service. Only for engine oil etc. Which round up to R1700. I would have love to now before I got a quotation of r7000 and with a diagnostic test. How am I to now what is wrong with my car if that is not done. I have to pay you and pay out of my pocket also extra to do diagnostic test. Disappointing service.
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MVIA INSURE's replyOfficial
13 Nov 2025, 08:55Good day, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and would appreciate the opportunity to resolve this with you directly. One of our senior agents will be in touch shortly to discuss the matter and assist further. Kind regards, The MVIA Team
MVIA INSURE's reply13 Nov 2025, 08:55
Official
Good day, Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and would appreciate the opportunity to resolve this with you directly. One of our senior agents will be in touch shortly to discuss the matter and assist further. Kind regards, The MVIA Team