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Naima A

1 reviews | Active since Jun 2025

19 Jun 2025, 14:40

MVIA very poor

Have requested sales call recording over 2 weeks ago, what the agent advised on the sales call is not what was covered, neither was i advised of the 3 years binding contract and this goes against TCF

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Replies (1)
MVIA INSURE
MVIA INSURE's reply20 Jun 2025, 11:17
Official
Good Day Naima,

We are sorry to learn about your experience and assure you that your feedback regarding the matter is being taken seriously. 
Please await a call from a Resolutions Specialist so that we may investigate your experience further and ensure a satisfactory resolution.  

Thank you for bringing this to our attention and for allowing us the opportunity to make amends.

Sincerely,
The MVIA Team