NT
Nolene T
1 reviews | Active since Jul 2020
17 Oct 2024, 14:25
MVIA Total Lack of Regard for Paying Customers
I was promised reply from my complaint regarding the dishonest and disgusting attitude of MVIA and their total lack of transparency. As per my previous experience, with this company the results are the same. However, I see that 2 debit orders have been taking from my banking account on time. Totally disgusted!!!!!!!!!!!!!!!!!!!
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MVIA INSURE's replyOfficial
17 Oct 2024, 15:03 Hi Nolene
Thank you for sharing your experience with us; apologies for any inconvenience or upset caused. We would like you to know that we take customer feedback seriously, as we continuously strive to improve our service. We have escalated your query to the relevant department, and one of our specialists will contact you soon. We hope to turn this around for you.
Kind regards,
MVIA
Thank you for sharing your experience with us; apologies for any inconvenience or upset caused. We would like you to know that we take customer feedback seriously, as we continuously strive to improve our service. We have escalated your query to the relevant department, and one of our specialists will contact you soon. We hope to turn this around for you.
Kind regards,
MVIA
MVIA INSURE's reply17 Oct 2024, 15:03
Official
Hi Nolene
Thank you for sharing your experience with us; apologies for any inconvenience or upset caused. We would like you to know that we take customer feedback seriously, as we continuously strive to improve our service. We have escalated your query to the relevant department, and one of our specialists will contact you soon. We hope to turn this around for you.
Kind regards,
MVIA
Thank you for sharing your experience with us; apologies for any inconvenience or upset caused. We would like you to know that we take customer feedback seriously, as we continuously strive to improve our service. We have escalated your query to the relevant department, and one of our specialists will contact you soon. We hope to turn this around for you.
Kind regards,
MVIA