MVIA is a terrible company to take a service plan from

NEVER EVER use them, their service is poor and they have ways of finding reason not to pay. Since last week I have .ade over 15 calls to them and spoke to different consultants who give contradicting messages. They approved my service and even after I called while at the dealership they never mentioned that they won't cover it.Only then after I had dropped off the car they sent an email that I need to increase my cover and backdate payments.As if that was not enough I had to run around to loan money to pay for the service because the dealership don't work with them.What a nightmare.

Now I am struggling to get my refund because of reasons known to them.I regret why I took them instead of reputable companies such as liquid capital for service.