MVIA

<div>As a first car buyer, I went to get my car from this dealer in PTA, They told me that the car comes with this and that. I didn't all that comes with the car I had to pay for.

ABSA Paid MVIA R13 000 for extended mechanical warranty, I never signed no contract with this guys all I know is that if my car has a problem I will go to the dealer.

I called the dealership to cancel the Warranty it was when I found out that I have to contact MVIA, I called they send me a form in March 27 2024 I submitted the form, I had to make another follow again August 8 2024.

I called again in September to find out why is still, after the call I have received an email to confirm the cancellation. It took this guys 6 months to cancel a contract.

They send a proof of refund R1400 out of R13000, they refunded someone else not me since they created my account under that person or used someone's reference ABSA provided that info.

They sand a breakdown of the funds, I asked the Manager Kaylynne to get on a phone with the dealership since she mentioned that there is R4111 for check the car for roadworthy, I sent her my contract to show that the car comes with all that from the dealership, she refused.

I'm asking them questions they keep on explaining instead of being straight forward.

I wanted to cancel the</div>