MVIA insure pathetic and cannot deliver

To top it all off my cover was downgraded without my knowledge how pathetic and sneaky.mvia agent promised me premium cover last year made it clear to me that I'll be c9vered for a full major service of 4500zar just to get business and commission.Today the car service agent sent a quote to them apparently far less then what service agent promised me week before last and last year to be exact,what is strange to me service agent gave me same quote as last year and agent of mvia gave me same quote and promised mvia would cover full amount Shady thing about all of this my service agent sent them a quote 1k kess then what she told and gave me week before last and last year.somehow somewhere they are both in cahoots with each other,do not communicate with customer and keep customer updated ,I had to call around back and forth getting lies and stories from both parties,very strange.
I am very unhappy and dissatisfied, blame will be shifted back and forth towards each other this is the card they are going to play now after quotes was given verbally exactly the same from both parties suzuki w weeks ago n last year and mvia exactly the same what suzuki told me it'll cost last year for the major service,very strange and such a Co incidence.oppression and being sly does not last.what ever actions and sly dealings you put out will catch up to yo7 1 day sooner or later

Had to call around to both service Ola insurer and service centre like a desperate beggar for my own money that I pay on a monthly basis for a pathetic lying service,dealer service centre are well aware I am.due for major service but still quote my service insurance for a minor service,wow what a co incidence

Whenever I call mvia they ask me first hv I read through my documents before asking my personal details to verify its me,they will lie promise u such a good cover just to get sales and eat up your money,dishonest ,unprofessional and manipulators,all calls are so called recorded but they should go back and listen to calls of their agents and listen to how they lie and manipulate clients just to take out false covers that does not cover what is promised telephonically

Cover was verified for far less and I am now obligated to pay innfor costs they do not cover which was promised all costs covered when their agent called me last year,they are certainly not honest and promise u the world for so little but clients pay good money for junk cover that is **** about and fabricated