T
Tshepo
1 reviews | Active since Nov 2023
23 Dec 2024, 12:18
MVIA incompetency!
My car has been booked in for service today. VW sent MVIA the quotation to process payment but to no avail. I now can't access my car. I have been calling since morning but nobody answers. What an experience.
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MVIA INSURE's replyOfficial
27 Dec 2024, 07:50 Dear Tshepo,
We sincerely apologize for the inconvenience you have experienced. At MVIA, we value your feedback as it helps us improve our services.
We would like to investigate the issue further and provide a solution that meets your expectations.
Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for your patience and for giving us the opportunity to address this.
Warm regards,
We sincerely apologize for the inconvenience you have experienced. At MVIA, we value your feedback as it helps us improve our services.
We would like to investigate the issue further and provide a solution that meets your expectations.
Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for your patience and for giving us the opportunity to address this.
Warm regards,
MVIA INSURE's reply27 Dec 2024, 07:50
Official
Dear Tshepo,
We sincerely apologize for the inconvenience you have experienced. At MVIA, we value your feedback as it helps us improve our services.
We would like to investigate the issue further and provide a solution that meets your expectations.
Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for your patience and for giving us the opportunity to address this.
Warm regards,
We sincerely apologize for the inconvenience you have experienced. At MVIA, we value your feedback as it helps us improve our services.
We would like to investigate the issue further and provide a solution that meets your expectations.
Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for your patience and for giving us the opportunity to address this.
Warm regards,