Mr Sipho Mandla Ndaba

Good day All this company is using the Northern insure value added products name am not sure if it's a good company or not and this is not my rating but find it funny that I have send them two email but they just ignore me which make me wonder about the warranty plan I have with them.I have trying to get more information and assistance on my request as I have been their client since August 2023 through Gauteng Motors in Pretoria where I bought a car and a 2 years warranty was compulsory so I took it so 15 December 2023 my car broke down I then took it to Car service to be fixed they find that V-Belt tensioner was the problem causing oil to drop into the V-belt I then ask them to fix the car and that was done so while going through my folders and document on my pc I have realized that I have this policy but no policy that I was given for now I need them to contact me with the policy number of this policy and assist me on this issue as I have all the proof of payment on the two emails I have send I try to put more information to assist where possible please not this is not an official rating they can contact me on my email

Below is one of their response Good day Valued Customer

We acknowledge receipt of your mail, for which we thank you. Kindly note that we will attend to same as soon as possible, i.e. within 5 business days of receipt.

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Complaints related to customer service for iWyze policies ***

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