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Cornelius H

1 reviews | Active since Oct 2023

13 Sept 2024, 14:34

MOTOVAPS read this before you join

Very Disappointed when I needed you guys the most you could not help me, did not even bother to overnight or accommodate me as policy's holder for how many years. What a pathetic company. And how unprofessional, your people not reading the whole quote through from my car service company and also how unprofessional the jokes ans laughing in the background men and women it is so disturbingly loud I could not even hear what is going on on the phone. Poor Poor service and for the lack of management you guys fit in to South Africa. I will not recommend this company 🤮🤮 at all.

Continue your Joking, when people need serious assistance....

Public I am glad for this platform to say exactly what is on your hart and mind.

No Thank you and I know Motovaps is not even going to read this. Because they think they are untouchable. But at least there will be thousands of public reading this.

I have spent so many years paying and how much money have I spent there with my policy. And this is what I get.

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Replies (1)
MVIA INSURE
MVIA INSURE's reply17 Sept 2024, 13:18
Official
Hi Cornelius

Thank you for sharing your experience with us; apologies for any inconvenience or upset caused. We would like you to know that we take customer feedback seriously, as we continuously strive to improve our service. We have escalated your query to the relevant department, and one of our specialists will contact you soon. We hope to turn this around for you.

Kind regards,
MVIA