TMt
Thina Mutshena thina.lesley

1 reviews | Active since Nov 2023

28 Mar 2025, 14:11

Most of the people I...

Most of the people I have dealt with while claiming for the repairs on my vehicle don’t know what is exactly on their policy, there is uncer*****y in terms of what a client can claim for which is very annoying at the least and lastly it take a very long time to reach someone or speak to someone over the phone

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Replies (1)
MVIA INSURE
MVIA INSURE's reply28 Mar 2025, 14:48
Official
 Good Day Thimna

We are sorry to learn about your claiming experience and assure you that your feedback regarding the matter is being taken seriously. 
Please await a call from a Resolutions Specialist so that we may investigate your claim further and ensure a satisfactory resolution.  

Thank you for bringing this to our attention and for allowing us the opportunity to make amends.

Sincerely,
The MVIA Team