WN
Wongalethu N

1 reviews | Active since Jun 2020

09 Nov 2024, 08:00

Most bad warranty company..

Worst service ever.. workshop submitted a claim on 04-November-2024, been a week now with no outcome except that they are trying to blame me for calling and enquire about radiator two months before my current issue with *gearbox*

1. They rejected my claim bcz they are saying delay report the issues bcz i called two months back about the issue but i called about radiator not gearbox.

2. They are saying logs shows that error started appearing on August but whn we check … the logs states that error started appearing on November the 2nd

They keep on trying to find ways on not paying my claim but the don’t have tangible evidence …

My Ref: #***]

I wouldn’t recommend anyone to take a warranty with these guys…

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Replies (1)
MVIA INSURE
MVIA INSURE's reply11 Nov 2024, 07:27
Official
Hi Wongalethu,

We are concerned to see this review, your feedback is critical to us. We are sorry to hear that we did not meet your expectations. Apologies for any upset and inconvenience caused during your experience with us. We are certainly trying to better our service and we thank you for bringing this to our attention. We hope to turn this around for you.

Kind regards,
MVIA.