SS
Sandile S

1 reviews | Active since Oct 2022

07 Jan 2025, 13:36

MONEY FOR NOTHING

Worst service ever in my life debit order went of as agreed, my car breaks down DSG problem, they say I must take it to nearest RMI because of u driveable called RMI bosch to do it at my flat. They charged me R469 that was on my cost. Claims respond that the diagnosis is not clear they need 1 from VW I explained to them how because I cant drive this car is automatic they never rep****.

Now I take my car to services whereby on plan theres free hubs now they tell me the condition is pre existing didnt drive 10000 km, but every month I pay them and not complain....

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Replies (1)
MVIA INSURE
MVIA INSURE's reply10 Jan 2025, 07:20
Official
Dear Sandile

Thank you for taking the time to share your experience. We apologize for any inconvenience caused and understand how this situation may have affected you. Our team is dedicated to resolving your concerns and improving your experience. 
Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution. We value your feedback and are committed to regaining your trust.

Best regards,
The MVIA Team