TK
Thabsile K
1 reviews | Active since Nov 2014
13 Jun 2024, 15:47
Misinformed by Sales Lady at MVIA
In March 2023, I decided to take an additional service plan to cover things like brake pads for my car and the lady who assisted me did not mention that my car's brake pads will only be covered upto R5000. MVIA gave me options now to choose from which will not benefit me. I requested the recorded calls and I have not received them.
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MVIA INSURE's replyOfficial
14 Jun 2024, 08:43Hi Thabsile,
We are concerned to see this review. Apologies for any upset caused during your experience. We take customer feedback seriously, as we are always striving to improve our services. We have escalated your query and one of our agents will contact and assist you soon.
Kind regards,
MVIA.
We are concerned to see this review. Apologies for any upset caused during your experience. We take customer feedback seriously, as we are always striving to improve our services. We have escalated your query and one of our agents will contact and assist you soon.
Kind regards,
MVIA.
MVIA INSURE's reply14 Jun 2024, 08:43
Official
Hi Thabsile,
We are concerned to see this review. Apologies for any upset caused during your experience. We take customer feedback seriously, as we are always striving to improve our services. We have escalated your query and one of our agents will contact and assist you soon.
Kind regards,
MVIA.
We are concerned to see this review. Apologies for any upset caused during your experience. We take customer feedback seriously, as we are always striving to improve our services. We have escalated your query and one of our agents will contact and assist you soon.
Kind regards,
MVIA.