Lack of Communication and Resolution of Disputed Claim

I have a deep concern regarding the lack of communication and the unfair settlement offer concerning my recent claim. Despite my efforts to initiate communication through emails and calls, there has been a significant lack of response from the dispute team, leaving me in the dark about the progress of my claim.

As a policyholder with unlimited engine cover, I am disheartened by the inadequate offer of only about +- 17% of the total repair quote for my damaged engine. The damaged component falls within the scope of the cover that I have faithfully maintained with the company. My car has now been stripped, which means I need to use the same 17% to also pay for the strip and quote.