MG
Mdumiseni G
1 reviews | Active since Aug 2025
30 Aug 2025, 06:38
It was bad because I...
It was bad because I waited for 6 hours for authorisation and my car was serviced yet because of your delay
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Replies (1)
MVIA INSURE's replyOfficial
01 Sept 2025, 07:06Hi Mdumiseni,
Thank you for sharing your experience. We’re truly sorry to hear about your experience.
This is not the level of service we aim to provide at MVIA.
We’ve escalated your details to a senior agent who will reach out to you directly to assist and ensure this matter is resolved as quickly as possible.
Kind Regards
The MVIA Team
Thank you for sharing your experience. We’re truly sorry to hear about your experience.
This is not the level of service we aim to provide at MVIA.
We’ve escalated your details to a senior agent who will reach out to you directly to assist and ensure this matter is resolved as quickly as possible.
Kind Regards
The MVIA Team
MVIA INSURE's reply01 Sept 2025, 07:06
Official
Hi Mdumiseni,
Thank you for sharing your experience. We’re truly sorry to hear about your experience.
This is not the level of service we aim to provide at MVIA.
We’ve escalated your details to a senior agent who will reach out to you directly to assist and ensure this matter is resolved as quickly as possible.
Kind Regards
The MVIA Team
Thank you for sharing your experience. We’re truly sorry to hear about your experience.
This is not the level of service we aim to provide at MVIA.
We’ve escalated your details to a senior agent who will reach out to you directly to assist and ensure this matter is resolved as quickly as possible.
Kind Regards
The MVIA Team