EE
Elias E
1 reviews | Active since Jul 2025
29 Jul 2025, 12:14
It is very difficult to get hold of you
It is very difficult to get hold of you . Your claim proses is not straight forward. Immediately inform your customers of the amount that they are covered for so that they don’t have to call back for that information.
Helpful (0)
Replies (1)0
Replies (1)
MVIA INSURE's replyOfficial
29 Jul 2025, 14:02Good day Elias,
Thank you for your feedback, and we’re truly sorry to hear about your frustration.
We understand how important it is to get clear and timely communication — especially during a claims process.
One of our consultants will reach out shortly to assist you directly and ensure your claim queries are fully resolved.
Thank you for bringing this to our attention.
Kind regards,
The MVIA Team
The MVIA Team
MVIA INSURE's reply29 Jul 2025, 14:02
Official
Good day Elias,
Thank you for your feedback, and we’re truly sorry to hear about your frustration.
We understand how important it is to get clear and timely communication — especially during a claims process.
One of our consultants will reach out shortly to assist you directly and ensure your claim queries are fully resolved.
Thank you for bringing this to our attention.
Kind regards,
The MVIA Team
The MVIA Team