L
Livingstone
1 reviews | Active since Sept 2025
30 Sept 2025, 18:49
Informed the team about some changes on 17 July to be specific, as advised on policy
Informed the team about some changes on 17 July to be specific, as advised on policy. All seemed ok, until Friday when I was told I need to upgrade policy before getting assisted.
Helpful (0)
Replies (1)0
Replies (1)
MVIA INSURE's replyOfficial
01 Oct 2025, 08:37Hi Livingstone,
Thank you for your feedback.
We understand your frustration
Your case has been escalated to our senior team, who will review the details and contact you directly to provide clarity and the best way forward.
Our goal is to resolve this matter promptly and ensure you receive the support you need.
Kind regards,
The MVIA Team
Thank you for your feedback.
We understand your frustration
Your case has been escalated to our senior team, who will review the details and contact you directly to provide clarity and the best way forward.
Our goal is to resolve this matter promptly and ensure you receive the support you need.
Kind regards,
The MVIA Team
MVIA INSURE's reply01 Oct 2025, 08:37
Official
Hi Livingstone,
Thank you for your feedback.
We understand your frustration
Your case has been escalated to our senior team, who will review the details and contact you directly to provide clarity and the best way forward.
Our goal is to resolve this matter promptly and ensure you receive the support you need.
Kind regards,
The MVIA Team
Thank you for your feedback.
We understand your frustration
Your case has been escalated to our senior team, who will review the details and contact you directly to provide clarity and the best way forward.
Our goal is to resolve this matter promptly and ensure you receive the support you need.
Kind regards,
The MVIA Team