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ElizabethMahlangu

1 reviews | Active since Aug 2025

05 Aug 2025, 12:51

I'm your first time ...

I'm your first time customer, your service is very very poor since yesterday I have been coming to the dealership for service, even now I'm waiting for you proof of payment so they can release my car

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Replies (1)
MVIA INSURE
MVIA INSURE's reply05 Aug 2025, 13:42
Official
 Hi Elizabeth, 

Thank you for bringing this to our attention, and we're truly sorry to hear about your disappointing experience.We understand how frustrating it must be to wait at the dealership, and we sincerely apologise for the delay with the proof of payment. 
We’ve escalated this matter urgently with our internal team to resolve it as quickly as possible and ensure your matter is resolved.
Kind regards,
 The MVIA Team