NKn
Neliswa Kofi neliswa.kofi

1 reviews | Active since Sept 2024

15 Aug 2025, 18:43

I was completely not satisfied about the kind of service that I received at MVIA due to the reason that I gave them a quote that was free and very reasonable but they turned me away to go and do my car at a workshop that is RMI accredited when I got there

I was completely not satisfied about the kind of service that I received at MVIA due to the reason that I gave them a quote that was free and very reasonable but they turned me away to go and do my car at a workshop that is RMI accredited when I got there I was asked to pay R350 for a quote and due to the pressure that I was running under I had to allow them to service the car and rather send invoice to MVIA. After the invoice was sent they showed me their standardised rates and I ran at a loss due to their company rules.

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Replies (1)
MVIA INSURE
MVIA INSURE's reply18 Aug 2025, 06:50
Official
 Hi Neliswa,
 
Thank you for sharing your experience with us. 
We’re truly sorry to hear about the frustration you faced during this process .
 We’ve escalated your details to an agent who will be reaching out to discuss your case further and assist you with clarity on the charges and next steps. 

Warm regards,
 The MVIA Team